Efficient failure management is a key pillar for operational reliability and predictive maintenance maturity.
That’s why we’re introducing a structured approach to logging and tracking failures and other machine behavior anomalies, enabling complete visibility into asset health across the entire lifecycle. From now on, you can proactively register any occurrence in your asset’s lifecycle — whether it was detected by Smart Trac sensors or identified by a technician on-site.
Failure Events: your new centralized and traceable failure records
In the Tractian platform, Events are how failure-related occurrences are tracked. These can be logged by the user after receiving an AI-generated Insight or after manually identifying an anomaly during a visual or sensitive inspection.
Your failure management process can now cover all stages of the maintenance cycle, with detailed records of each failure, associated inspections, actions taken, causes, and results.
When an inspection is completed, all related insights can be reviewed simultaneously, automatically generating a Failure Event. These records capture the full story behind each failure — including linked insights, inspection outcomes, intervention details, and more.
In other words, you now have all critical information about a failure in one place, with the ability to export it into a single document for easier analysis and auditing.
Another new feature that supports historical failure tracking is the updated Reliability page, which consolidates all Failure Events related to an asset in one health record. This enables deeper and more organized analysis for reliability methodologies like root-cause analysis. The platform also allows integration of external work orders into Tractian, so the entire history of the asset can be centralized.
With Failure Events, we’ve also improved the calculation of key performance indicators such as Availability, MTTR, and MTBF — delivering more accurate and trustworthy results.
Now, instead of being based on Insights, KPIs are calculated from properly registered Inspections and Failure Events — offering a clearer reflection of real operational performance.
Why it matters
Without structured records, failure data is often lost during the maintenance process. We want to reduce redundancy and empower your team with tools that support real work on the factory floor.
More than just expanding your history, these new tools make the failure lifecycle unified and traceable, giving your team better access to the information that drives decisions.
How it works
- Log any failure or anomaly throughout the asset lifecycle
- Manage all historical failure data in one place via the Reliability page
Visit the Help Center to see step-by-step instructions on using these new features.
Results
- Enhances predictive maintenance by building a structured failure history
- Improves traceability of reliability and maintenance operations, audits, and analysis
- Enables more accurate reports and performance indicators